Everything You Need to Know
About the77

To complete identity verification (KYC) on the77, you will need to upload a clear photo or scan of your Indonesian National ID (KTP) or a valid passport. In some cases, we may also request a selfie holding the ID alongside a handwritten note with the current date. KYC is mandatory before your first withdrawal can be processed and typically takes 1–3 business hours to review during WIB business hours.

Go to the the77 Login page and click "Forgot Password". Enter the email address registered to your account and we will send a password reset link within a few minutes. If you do not see the email, check your spam folder. If the issue persists, contact the77 live chat support — available 24/7 — and a member of the team will verify your identity and assist with the reset.

No. the77 strictly enforces a one-account-per-person policy. Duplicate accounts are identified during KYC and transaction monitoring. If multiple accounts are detected, the77 reserves the right to close the duplicate accounts, withhold any bonuses accrued, and in serious cases suspend all associated accounts. If you believe your account has been mistakenly flagged, contact support via live chat immediately.

To permanently close your the77 account, contact our 24/7 live chat support and request account closure. Before closure, ensure you have withdrawn all remaining balances to your registered bank account. Note that permanent closure is different from self-exclusion — if the reason for closure is problem gambling, we strongly recommend activating self-exclusion instead, which includes safeguards that prevent you from reopening an account. See our Responsible Gaming page for more details.

BCA bank transfers to the77 are typically credited within 1–5 minutes of the transfer being confirmed by your BCA mobile banking app or ATM. During peak hours — particularly around the kick-off of BRI Liga 1 and Champions League matches — processing may occasionally extend to 15 minutes. If your deposit has not appeared in your the77 wallet after 20 minutes, contact live chat support with your transfer receipt.

The minimum deposit at the77 is Rp 10.000 for e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) and Rp 25.000 for bank transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata. There is no maximum deposit limit, though very large transfers may require additional verification under our standard AML compliance checks.

The minimum withdrawal to a Mandiri account — and to all supported Indonesian banks including BCA, BRI, BNI, CIMB Niaga, OCBC NISP, BSI, and Bank Permata — is Rp 50.000. Withdrawals are processed manually by our finance team and are typically completed within 5–15 minutes during operating hours (07:00–23:00 WIB). Requests submitted outside these hours are queued and processed first thing the following morning.

Yes, the77 supports deposits via OVO, GoPay, DANA, ShopeePay, and LinkAja. E-wallet deposits are among the fastest funding methods on the platform — funds typically appear in your the77 wallet within 30 seconds to 2 minutes. To deposit via e-wallet, navigate to the Deposit page in your account dashboard, select your preferred e-wallet, enter the amount, and follow the QR code or redirect instructions provided.

the77 does not charge any platform fees for standard deposits or withdrawals. However, your bank or e-wallet provider may apply their own interbank transfer fees (typically Rp 2.500–Rp 6.500 per transfer, depending on the institution). We recommend using BCA-to-BCA or same-bank transfers where possible to minimise third-party fees. Check your bank's current fee schedule for the most up-to-date information.

Withdrawals may be delayed for a number of reasons: your KYC verification is still pending, the bank account number on file does not match your registered identity, your active bonus has an unmet wagering requirement, or the withdrawal request was submitted outside processing hours. Rejected withdrawals are almost always due to an account name mismatch between the77 and your bank account. Contact live chat support with your transaction reference number for a specific explanation.

Log in to your the77 account, navigate to Sportsbook, and browse the available fixtures — covering BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, AFF Cup (Piala AFF), and FIFA World Cup qualifiers. Click on any match to see available markets including 1X2, Asian Handicap (voor bola), Over/Under, and mix parlay (accumulator). Select your selections, enter your stake in IDR, and confirm the bet slip to place your wager.

BRI Liga 1 bets on the77 are settled on full-time result (90 minutes plus added time, excluding extra time and penalties unless explicitly stated in the market description). If a BRI Liga 1 match is abandoned before 90 minutes are completed, all bets are voided and stakes are returned. Matches involving Persija Jakarta, Persib Bandung, Bali United, and Timnas Indonesia (Garuda) are among the most heavily traded markets on the platform.

Yes, the77 offers a dedicated togel (Indonesia's traditional numbers lottery) section featuring popular draw formats including 2D, 3D, and 4D markets from major draw pools. You can play togel on the77 using all supported payment methods, including deposits via BCA, BRI, DANA, and OVO. Draw results are published in real time on the platform, and winnings are credited to your the77 wallet immediately after official draw confirmation.

the77 Slots features hundreds of titles from leading studios including Pragmatic Play, NetEnt, Microgaming, Pocket Games Soft (PG Soft), and Spribe. Popular slot gacor (high-payout slots) titles include Gates of Olympus, Sweet Bonanza, and Starlight Princess from Pragmatic Play, which carry published RTPs of 96.5%–96.8%. You can filter the slots lobby by provider, RTP, or volatility to find your preferred playing style. All games are certified Provably Fair.

Yes, the77 Casino features a full live casino suite powered by Evolution Gaming, with tables for Live Baccarat, Live Roulette, Live Blackjack, and Live Dragon Tiger. All games are streamed in HD and are fully optimised for mobile play on Android and iOS devices — no app download is required. Simply visit the77 through your mobile browser, log in, and the live casino lobby adapts seamlessly to your screen size.

the77 offers a welcome deposit bonus for new members on their first qualifying deposit. To claim it, register your account, complete KYC verification, make your first deposit of at least the minimum qualifying amount, and the bonus is credited automatically to your wallet. The bonus is subject to a wagering requirement — meaning you must wager the bonus amount a specified number of times before it can be withdrawn. Full terms are available on the Terms & Conditions page.

Wagering requirements on the77 bonuses vary by promotion type. Welcome deposit bonuses typically carry a rollover requirement of 5x to 10x the bonus amount, which must be met within 7–30 days depending on the specific promotion. Sports bets must be placed at minimum odds of 1.50 to contribute toward rollover. Slot bets generally contribute 100% toward rollover, while live casino games may contribute at a reduced rate. Always check the individual promotion's terms before opting in.

Yes, the77 runs regular cashback and rebate promotions for sportsbook, live casino, and slot players. Cashback rates and eligible periods are detailed on the Promotions section of the platform. Rebates for sportsbook losses are typically calculated on a weekly basis and credited every Monday morning (WIB). These promotions are particularly popular during major football events such as Piala AFF, the Champions League knockout rounds, and FIFA World Cup qualification matches.

the77 operates a tiered VIP loyalty program that rewards members based on their cumulative wagering activity. Higher tiers unlock benefits including faster withdrawal processing, dedicated VIP account managers, exclusive reload bonuses, higher deposit and withdrawal limits, and invitations to VIP-only promotional events. Your tier level is reviewed monthly and updated automatically. Contact live chat support to enquire about your current tier status and eligibility for upgrade.

Bonus eligibility varies by promotion. Most general deposit bonuses at the77 are valid across sportsbook and slot games. Usage on togel (numbers lottery) and sabung ayam (traditional cockfighting) markets depends on the specific promotion's terms — some promotions explicitly include these categories while others restrict to sportsbook or slots only. Always read the promotion's eligible games list before activating a bonus to avoid forfeiture of the bonus balance.

the77 operates under international licensing and employs industry-standard SSL encryption across all transactions and account pages to protect your personal and financial data. All games offered on the platform — from Pragmatic Play slots to Evolution Gaming live casino — are independently certified for fairness. the77 also enforces strict KYC and AML (Anti-Money Laundering) procedures to maintain a secure environment for all members.

the77 uses 256-bit SSL encryption to secure all data transmitted between your device and our servers. Your financial details — including bank account numbers and e-wallet credentials — are stored in encrypted form and are never shared with third parties except as required for payment processing. Two-factor authentication (2FA) is available as an additional layer of account security. Full details of how your data is handled are available in our Privacy Policy.

You must be at least 21 years of age to register and play on the77. This requirement is enforced through mandatory KYC identity verification — all members must provide a valid Indonesian KTP or passport confirming their date of birth. Any account found to belong to a person under 21 will be immediately suspended and all funds will be handled in accordance with the77's Terms & Conditions. We ask parents and guardians to use parental control software to prevent underage access.

Deposit limits, loss limits, and session time limits can be set directly from the Responsible Gaming section of your account dashboard. Changes that reduce a limit take effect immediately. To activate self-exclusion — which suspends your account for a minimum of 6 months — contact the77's 24/7 live chat support and request activation. Self-exclusion cannot be reversed during its active period. Visit our Responsible Gaming page for a full overview of all available player protection tools.

If you feel that gambling is negatively affecting your finances, relationships, or mental health, please reach out immediately. Contact the77's 24/7 live chat support to activate a time-out or self-exclusion — our agents handle these requests with full confidentiality and without judgment. You can also use the self-assessment tool on our Responsible Gaming page to evaluate your play habits. Gambling should always be entertainment; if it no longer feels that way, taking a break is the right move.