Your privacy matters to us. This Privacy Policy explains exactly what personal data the77 collects, why we collect it, how we protect it, and what rights you hold as a member — all in plain, transparent English.
Six core commitments that define how the77 handles your personal information.
Every byte of data transmitted between your device and the77's servers is protected by industry-standard 256-bit SSL/TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text.
the77 collects only the personal data that is strictly necessary to operate your account, process your transactions, verify your identity, and provide customer support. We do not collect data for its own sake.
the77 will never sell, rent, or trade your personal data to third-party marketing companies. Your information is used exclusively for the operational and legal purposes described in this Privacy Policy.
Where third-party service providers — such as KYC verification partners or payment processors — receive your data, they do so under strict contractual data-processing agreements that prohibit any use beyond the contracted service.
You have the right to access, correct, or request deletion of your personal data at any time. You may also withdraw consent for marketing communications without affecting your account status. Contact support to exercise any of these rights.
the77 retains personal data only for as long as required to fulfil the purposes described in this policy or as mandated by applicable legal and regulatory obligations. Data no longer required is securely deleted or anonymised.
As a the77 member, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team via live chat or email.
Request a copy of all personal data the77 holds about you. We will provide this within 30 days of a verified request.
Request correction of any inaccurate or incomplete personal data held in your account. Updates take effect within 5 business days.
Request deletion of your personal data where we no longer have a legitimate legal or operational basis to retain it.
Ask the77 to limit how your data is used while a dispute or correction request is being resolved.
Receive a structured, machine-readable copy of your personal data that you have provided to the77.
Withdraw marketing consent at any time via account settings or by contacting support. This will not affect your ability to use the platform.
This Privacy Policy ("Policy") describes how the77 ("the77", "we", "us", "our") collects, uses, stores, discloses, and protects personal information provided by or collected from individuals ("you", "your", "Member") who access or use the the77 platform at https://the77.vip.
By registering an account, making a deposit, or continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read alongside the the77 Terms & Conditions, which govern the overall relationship between you and the77. In the event of a direct conflict between this Policy and the Terms & Conditions on matters of data handling, this Policy takes precedence.
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or can reasonably be used to identify a living natural person, directly or in combination with other data. |
| Processing | Any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion. |
| Data Controller | the77, which determines the purposes and means by which Personal Data is processed. |
| Data Processor | A third-party entity that processes Personal Data on behalf of the77 under a written data-processing agreement. |
| Platform | The the77 website at https://the77.vip, including all associated applications, services, and features. |
| KYC | Know Your Customer — the identity and address verification process required to authenticate a Member's identity. |
| Cookies | Small text files placed on your device by the Platform to facilitate session management, analytics, and personalisation. |
the77 collects the following categories of personal data:
the77 collects personal data through the following means:
the77 processes your personal data for the following purposes:
| Purpose | Data Categories Used |
|---|---|
| Account registration and management | Identity, Contact |
| KYC identity verification | Identity, Contact, Financial |
| Processing deposits and withdrawals | Financial, Identity, Technical |
| Providing and improving Platform services | Transactional, Behavioural, Technical |
| Fraud prevention and anti-money laundering | Identity, Financial, Technical, Transactional |
| Customer support and dispute resolution | Identity, Contact, Communications, Transactional |
| Responsible gaming monitoring | Transactional, Behavioural, Communications |
| Marketing communications (where consented) | Contact, Behavioural |
| Legal and regulatory compliance | All categories as required |
the77 processes your personal data on one or more of the following legal bases:
the77 does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:
the77 engages third-party companies to perform specific operational functions. These include:
All Data Processors are contractually bound to process your data solely for the purposes specified, to maintain appropriate technical security measures, and to delete your data upon termination of their engagement with the77.
the77 may disclose personal data where required to do so by law, court order, or binding regulatory request. We will notify you of any such disclosure where legally permitted to do so.
In the event of a merger, acquisition, or asset sale involving the77, Member data may be transferred to the successor entity, subject to the same privacy protections described in this Policy. Members will be notified of any material change in data controllership.
the77 uses cookies and similar tracking technologies to ensure the Platform functions correctly, to maintain your logged-in session, and to analyse how the Platform is used so that we can improve the experience for all members.
You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the performance or functionality of parts of the Platform. Instructions for managing cookies in common browsers (Chrome, Firefox, Safari, Samsung Internet) are available in each browser's Help documentation.
the77 employs a layered security approach to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
Despite these measures, no data transmission over the internet or electronic storage system is completely immune to security risk. In the event of a data breach that is likely to result in a significant risk to affected Members, the77 will notify impacted individuals without undue delay.
the77 retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised:
| Data Category | Retention Period |
|---|---|
| Identity and KYC documents | 5 years from account closure or last transaction, as required by AML regulations |
| Financial transaction records | 5 years from the date of each transaction |
| Betting and game session logs | 2 years from the date of each session |
| Support communications | 3 years from the date of the interaction |
| Technical and access logs | 12 months from collection |
| Marketing consent records | Until consent is withdrawn, plus 12 months for audit purposes |
Where a legal hold, dispute, or regulatory investigation requires extended retention, data will be preserved for the duration of that requirement and deleted promptly thereafter.
the77 is strictly an adults-only platform. You must be at least 21 years of age to register an account or use the Platform in any capacity. the77 does not knowingly collect personal data from individuals under the age of 21.
If we discover or have reasonable grounds to believe that a Member is under 21 years of age, the Account will be immediately suspended, all personal data associated with that Account will be permanently deleted, and any funds held in the Account will be handled in accordance with applicable legal requirements.
If you believe that a minor may have registered an account on the77, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
Subject to applicable law, you have the following rights with respect to your personal data held by the77:
To exercise any of these rights, contact the77 support via live chat or email at [email protected]. We will verify your identity before processing any request and will respond within 30 calendar days.
With your consent, the77 may send you promotional communications about new features, bonus offers, and upcoming events via email or SMS to your registered Indonesian mobile number. You may opt in to these communications during registration or at any later point via your account settings.
You may withdraw marketing consent at any time by:
Withdrawal of marketing consent does not affect your ability to use the Platform, receive transactional notifications (such as deposit confirmations or withdrawal processing alerts), or receive account-security communications.
the77 operates under international licensing and, as such, your personal data may be stored on or transferred to servers located outside Indonesia. Where such transfers occur, the77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Policy, including:
the77 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When material changes are made, we will:
Your continued use of the Platform after the effective date of a revised Policy constitutes acceptance of the updated terms. If you do not agree with material changes, you should close your account before the effective date and contact support to request deletion of your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the77's handling of your personal data, please reach out through any of the following channels:
For responsible gaming concerns, please also visit our dedicated Responsible Gaming page. For a full overview of your member rights and obligations, see our Terms & Conditions.
Now that you know exactly how the77 handles your data, join thousands of Indonesian members enjoying sportsbook, live casino, slots, and more — all backed by SSL encryption and 24/7 Indonesian-speaking support.
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